Frequently Asked Questions (FAQ)

General Questions

1. Where is EZ Boats Marine located?

EZ Boats Marine is located at:

12819 OH-235
Lakeview, OH 43331
United States

We operate as a marine supply store serving customers across the U.S. and internationally.

2. Do you ship nationwide?

Yes. We ship throughout the United States via freight carriers. Motors can be delivered to:

  • Commercial addresses with forklift or loading dock

  • Freight terminals for customer pickup

3. Do you ship internationally?

Yes, we offer international shipping options. Customers are responsible for any applicable customs duties, import taxes, or local fees.

Please contact us for an international freight quote before purchasing.

Product Questions

4. Are your motors inspected before sale?

Yes. All motors are:

  • Compression tested

  • Mechanically inspected

  • Evaluated for lower unit condition

  • Listed with accurate specifications

We strive to provide clear and honest condition descriptions.

5. Do motors come with controls or propellers?

Unless otherwise stated in the product listing, motors are typically sold without controls or propellers. This helps keep pricing competitive for customers who are repowering.

If needed, compatible accessories may be available upon request.

6. Can I see the motor running before purchase?

If you are local to Lakeview, Ohio, arrangements may be made to demonstrate the motor prior to purchase when applicable.

Please contact us in advance to schedule.

7. How do I know which shaft length I need?

Shaft length depends on your boat’s transom height. If you are unsure, contact us with your boat model details and we can help guide you.

Shipping & Delivery

8. How are motors prepared for shipping?

Each motor is professionally secured and crated to help ensure safe freight transportation.

Shipping is available to commercial addresses or freight terminals.

9. How long does shipping take?

Delivery times vary depending on destination and carrier availability. After purchase, tracking information will be provided once the motor ships. Expect nation wide shipping to take 1-3 days.

Payments & Policies

10. What payment methods do you accept?

We accept secure payment methods as listed during checkout. For specific payment inquiries, please contact us directly.

11. Do you offer returns?

Due to the nature of marine engines, returns are evaluated on a case-by-case basis. We strongly encourage customers to review product details carefully and contact us with questions before purchasing.

12. How can I contact EZ Boats Marine?

📞 Phone: +1 (937) 970-5934
📧 Email: support@ezboatsmarine.com
📍 Address: 12819 OH-235, Lakeview, OH 43331

We aim to respond to inquiries within 24 business hours.