A Clear and Straightforward Return Process.
EZ Boats Marine offers a straightforward return process for customers who need to return an eligible product within our 30-day return window.
Returns Within 30 Days
EZ Boats Marine accepts returns within 30 days of the purchase.
All products are eligible for return under our return policy. Customers should contact EZ Boats Marine before sending a product back so that return instructions can be provided.
How to Start a Return
Contact EZ Boats Marine before returning a product. Our team will provide the appropriate instructions for sending the product back.
- Contact EZ Boats Marine about the return.
- Provide the relevant order or product information.
- Receive return instructions from EZ Boats Marine.
- Ship the product back according to the provided instructions.
- EZ Boats Marine processes the return and refund.
Return Shipping Responsibility
The customer is responsible for the return shipping fee associated with returning a product to EZ Boats Marine.
Customers should contact EZ Boats Marine before shipping a return so that the correct return instructions can be provided.
No Restocking Fee
EZ Boats Marine does not charge a restocking fee for returned products.
The customer remains responsible for the applicable return shipping fee.
Refund Processing
Once the returned product has been received and the return has been processed, the refund will be issued within 1–10 working days.
The time required for the refund to appear in the customer's account may also depend on the payment provider or financial institution.
Product Warranty
Product warranty coverage is separate from the 30-day return policy.
Contact EZ Boats Marine.
Contact our team before sending a product back so we can provide the appropriate return instructions.